Many asset management services providers are still constrained by the legacy of acquisitions, multiple technology platforms, lack of integration, and high level of customized manual task.
Some technologies are dated decades. Some organizations are still using faxes as instructions. Many of the tasks, especially back-office and mid-office ones are actually repeatable. They are manual and cost inefficient. There are also regulatory policies and compliance framework to follow, impacting the improvement of tools and processes in the company.
Technology has evolved but the industry has failed to catch up. It is a tangible opportunity to use automation to create efficiency and reduce costs.
As a leading fintech company, Petraware Fintech is always on the lookout for disruptive technologies. One such technology is Robotic Process Automation (RPA) because it offers enormous potential for asset management industry in increasing efficiency, improving quality of client service and reducing risk. Statistics show that it can reduce staff headcounts while reducing costs.
RPA is a set of business process automation software that performs business processes by mimicking the way humans interact with software to perform high-volume, repeatable tasks.
Asset management is a good area for RPA application because substantial components of it are rule-based, electronically readable, of high volume transactions, stable & structured processes, and unpredictable frequency.
RPA has many benefits that are ideal for asset management:
- Gather and validate data with accuracy
- Record, monitor, detect, and report
- Automate calculation and statistics
- Learn human feedback and anticipate outcomes, when used with artificial intelligence (AI) technology
RPA uses software-based ‘robots’, also called ‘bots’ that could self-learn by integrating with artificial intelligence (AI). For example the rob can recognise unstructured data, perform text analysis, and learn from human behaviours by interacting with on-screen forms, documents and images.
AI allows RPA to
- Understand the meaning from natural language inputs, providing a better and more personal experience for both the customers and employees
- Perform more cognitive tasks rather than simple routine processes which require minimal thinking or decision-making
- Transfer basic automation into more complex automation by integrating a ‘thoughtful’ response into the workflow
As such, Petraware Fintech has put in place RPA with AI as part of its services innovation roadmap in order to enable your business to automate more complex, end-to-end processes, and at the same time, integrate insights into these processes, helping your team to work smarter and faster than ever before.